Sysprep fails in customed installed Windows 8 with Error " A fatal error occurred while trying to sysprep the machine " (Network Steve Forum)

Sysprep fails in customed installed Windows 8 with Error " A fatal error occurred while trying to sysprep the machine "

Hi There,

I have a Lenovo x240 and i have installed a fresh copy of W8 on it (without any key since we install license keys individually). What i basically do is to download and run Lenovo System Update which downloads and installs chipset drivers automatically. Once this is completed i run sysprep with command: sysprep /generalize /oobe /shutdown (we do not use any answer file) and proceed to capture the image afterwards. This has been working fine with laptops/computers running Windows7. It is not the case with Windows 8 though.

I have check the setuperr file for errors and states that is failing to secure drivers (intel\openCl). Error is below:

Any suggestions on how to resolve this issue are greatly appreciate it.

ERROR IS:

2014-01-10 09:44:42, Error      [0x0f00a4] SYSPRP WinMain: Unable to parse command-line arguments to sysprep; GLE = 0x0
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clang_compiler64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\cpu_device64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\OclCpuBackend64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\task_executor64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbbmalloc.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_e9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_h8.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_l9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clang_compiler32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\cpu_device32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\intelocl32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\OclCpuBackend32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\task_executor32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbbmalloc.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_g9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_n8.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_s9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\llvm_release_license.txt. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\readme.txt. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\version.ini. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\drivers\intelaud.sys. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\System32\drivers\iwdbus.sys. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\igfxsrvc.exe. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\igfxtray.exe. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\RTSnMg64.cpl. Err = 0x2
2014-01-10 09:52:20, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 0x1f
2014-01-10 09:52:20, Error                 SYSPRP WinMain:Hit failure while processing sysprep re-specialize internal providers; hr = 0x8007001f
2014-01-10 10:26:15, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 0x1f
2014-01-10 10:26:15, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f
2014-01-10 10:30:06, Error      [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysPrepDtcCleanup' from C:\Windows\system32\msdtcprx.dll; dwRet = 0x80100101[gle=0x000000b7]
2014-01-10 10:30:06, Error                 SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0x80100101[gle=0x000000b7]
2014-01-10 10:30:06, Error                 SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0x80100101[gle=0x000000b7]
2014-01-10 10:30:06, Error                 SYSPRP SysprepSession::Execute: Error in executing actions from C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml; dwRet = 0x80100101
2014-01-10 10:30:06, Error                 SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0x80100101
2014-01-10 10:30:06, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x80100101
2014-01-10 10:30:06, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101

Edited by Christian Bautista Friday, January 10, 2014 4:45 PM

January 10th, 2014 7:43pm

I am also getting this SAME error on a Microsoft Surface Pro 2 that is brand new out of the box with no updates applied to it whatsoever.

I literally open computer, configure prefs... then sysprep with generalize.

2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clang_compiler64.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.o. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.o. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\cpu_device64.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\OclCpuBackend64.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\task_executor64.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbbmalloc.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_e9.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_h8.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_l9.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clang_compiler32.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.o. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.o. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.o. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.rtl. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\cpu_device32.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\intelocl32.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\OclCpuBackend32.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\task_executor32.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbbmalloc.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_g9.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_n8.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_s9.dll. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\llvm_release_license.txt. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\readme.txt. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\version.ini. Err = 0x3
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\windows\system32\drivers\intelaud.sys. Err = 0x2
2014-01-20 11:13:51, Error                 SYSPRP SPPNP: Failed to secure driver file C:\windows\System32\drivers\iwdbus.sys. Err = 0x2

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January 20th, 2014 12:50pm

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